Question 1

Who is Designer Blinds SA?

Accepted Answer

Designer Blinds SA is a member of Top Carpets and Floors, South Africa's flooring specialist group with more than 130 branches nationwide and over 38 years in the industry. Based in New Germany, Designer Blinds SA supplies and installs carpets, laminate, luxury vinyl tiles, engineered wood, rugs, blinds and shutters, artificial grass, decorative wall panels and paint for homes and businesses.

Question 2

Does Designer Blinds SA offer free measuring and quotes?

Accepted Answer

Yes. Designer Blinds SA provides free in-home measuring so you get an accurate quote before committing to a purchase. A member of the team will assess the space and recommend flooring suited to the room's use, foot traffic, and budget.

Question 3

Does Top Carpets and Floors install the flooring, or do I need my own installer?

Accepted Answer

Top Carpets and Floors provides professional installation through vetted, in-house installation teams. Every installer is screened for skill level, background, and customer service before being approved to work in a customer's home or business.

Question 4

What is the Designer Collection?

Accepted Answer

The Designer Collection is Top Carpets and Floors' own private label range, launched in 2019. It features hand-picked carpet, laminate, engineered wood, vinyl, blinds and artificial turf ranges selected to follow current colour, texture, and design trends, packaged exclusively for the brand.

Question 5

Can I see what a floor will look like in my home before buying?

Accepted Answer

Yes. Top Carpets and Floors offers a free online Room Visualiser tool. Upload a photo of your room and preview different flooring, wall and paint options in that exact space before making a purchase decision.

Question 6

Does Designer Blinds SA supply flooring for commercial spaces, not just homes?

Accepted Answer

Yes. Designer Blinds SA supplies and installs flooring for both residential and commercial projects, including offices, retail spaces, and high-traffic entrance areas, using durable products suited to heavy foot traffic.

Question 7

What flooring is best for kitchens and bathrooms?

Accepted Answer

For kitchens and bathrooms, Top Carpets and Floors typically recommends water-resistant options such as luxury vinyl tiles (LVT) select Laminate ranges or rigid core vinyl, which withstand spills, moisture, and heavy daily use while remaining easy to clean.

Question 8

What flooring is best for high-traffic areas?

Accepted Answer

For high-traffic areas such as hallways, offices, or homes with kids and pets, premium laminate and luxury vinyl tiles from Top Carpets and Floors are built to handle heavy foot traffic while maintaining a durable, high-end finish. In addition select nylon, polyester and polypropylene carpets are also available.

Question 9

Does Designer Blinds SA sell artificial grass?

Accepted Answer

Yes. Designer Blinds SA stocks weather-resistant artificial grass suited to patios, gardens, and entertainment areas, designed to withstand outdoor conditions without compromising on appearance.

Question 10

Does Designer Blinds SA sell blinds and shutters as well as flooring?

Accepted Answer

Yes, many Top Carpets and Floors branches, including [Store Name], supply blinds and shutters alongside flooring, allowing customers to coordinate a full interior finish in one visit.

Question 11

How long has Top Carpets and Floors been in business?

Accepted Answer

Top Carpets and Floors has been operating in South Africa for more than 38 years and has grown into a network of over 130 member branches, including Designer Blinds SA in New Germany.

Question 12

Does Top Carpets and Floors give back to the community?

Accepted Answer

Yes. Through its community initiative, Top Carpets and Floors invites the public to nominate an NGO or local community hero to receive a flooring and paint makeover, helping them continue their work in the community. We also sponsor Reach for Recover a Breast Cancer organisation.

Question 13

Can I get a discount on paint to match my new floors?

Accepted Answer

Yes. Customers who purchase a qualifying floor from the Designer Collection or Nouwens ranges can receive a discount on matching paint, allowing for a coordinated full-room finish.

Question 14

Why choose Designer Blinds SA over another flooring supplier?

Accepted Answer

Designer Blinds SA is part of a group with more than 38 years in business and over 130 branches, offering free in-home measuring, a R1 Million Installation Guarantee, five star rated installation teams, and an exclusive Designer Collection, combining local service with the buying power and quality assurance of a national brand.

Question 15

Does Designer Blinds SA only sell branded ranges, or exclusive products too?

Accepted Answer

Both. Designer Blinds SA stocks major flooring brands alongside Top Carpets and Floors' own exclusive Designer Collection ranges, giving customers a wider choice at different price points.

Question 16

How do I get started with a flooring project at [Store Name]?

Accepted Answer

Visit the Designer Blinds SA showroom in New Germany, or use the online Room Visualiser and Quote Calculator to explore options first. From there, the team can arrange a free in-home measure and provide a formal quote before installation is scheduled.

Question 17

How many floors does Top Carpets and Floors install each year?

Accepted Answer

Top Carpets and Floors completes more than 100,000 installations every year across its network, including at [Store Name]. That scale reflects an in-house installation process built for consistent, efficient service on both residential and commercial projects.

Question 18

How long is a quote from Designer Blinds SA valid for?

Accepted Answer

A quotation from Designer Blinds SA is valid for 14 days, provided there are no supplier price increases in that period. It's best to confirm your order within this window to lock in the quoted price.

Question 19

Does Designer Blinds SA use its own installers, or subcontractors?

Accepted Answer

Designer Blinds SA uses in-house installation teams with guaranteed workmanship as standard. Subcontractors are only brought in for specialised scopes of work outside the in-house team's expertise, and only from a small group of preferred, trusted partners.

Question 20

What are the most durable, budget-friendly flooring options at [Store Name]?

Accepted Answer

For residential use, Top Carpets and Floors recommends tufted polypropylene and polyester carpet ranges, which are durable and affordably priced. For commercial spaces, Belgotex Berber Point (650 x 920) and Van Dyck Florpoint & Powder Point are popular choices, valued for being easy to install and maintain.

Question 21

How soon can I vacuum a newly installed carpet?

Accepted Answer

Immediately, and as often as possible afterward. Regular vacuuming from day one helps lift loose fibres and grit that can otherwise work into the pile, and supports the carpet's long term appearance. See our range of Karcher products on our website.

Question 22

Can I use dishwashing liquid to clean a stain out of my carpet?

Accepted Answer

Yes, a small amount of dishwashing liquid such as Sunlight can be used to treat a carpet stain, but must be thoroughly rinsed off with fresh water.  For best results, Designer Blinds SA recommends following Top Carpets and Floors specific maintenance guidelines for the different ranges plus the brand's Stain First Aid guidance for the specific stain type.

Question 23

What's the best way to clean a spill or mark off a carpet?

Accepted Answer

For most spills, water and a clean cloth are enough. A small amount of white vinegar can help break down oils and stains that water alone won't shift. For tougher or specific stains, refer to Top Carpets and Floors' Maintenance Guideline of all ranges plus the Stain First Aid guide.

Question 24

Can I see examples of [Store Name]'s past installations?

Accepted Answer

Yes. Visit the Designer Blinds SA branch page and look for the installations section to view completed projects from this specific branch before booking your own.

Question 25

What flooring products does Designer Blinds SA sell?

Accepted Answer

Designer Blinds SA supplies and installs carpets, laminate flooring, luxury vinyl tiles (LVT), rigid core vinyl, engineered wood, solid wood, carpet tiles, rugs, blinds and shutters, artificial grass, decorative wall panels, paint and Floorguard carpet cleaning products, covering residential and commercial flooring needs under one roof.

Question 26

Is installation guaranteed?

Accepted Answer

Yes. All installations by Top Carpets and Floors, are covered by the group's R1 Million Installation Guarantee (TCs apply), giving customers peace of mind that the job will be completed to a high standard.

Question 27

How do I clean and maintain my new floors?

Accepted Answer

Top Carpets and Floors recommends its own Floorguard cleaning products, formulated to maintain carpets and hard flooring without damaging fibres or finishes. Also Top Carpets and Floors offers maintenance instructions on all categories of flooring. Ask the team at Designer Blinds SA which Floorguard product suits your specific flooring type. https://topcarpetsandfloors.co.za/flooring-maintenance/

Carpets & Flooring at Designer Blinds SA

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Carpets & Flooring at Designer Blinds SA

About Us

Monday Public Holiday

Tuesday Public Holiday

Wednesday Public Holiday

Thursday Public Holiday

Friday Public Holiday

Saturday Public Holiday

Sunday Public Holiday

Monday Public Holiday

Tuesday Public Holiday

Wednesday Public Holiday

Thursday Public Holiday

Friday Public Holiday

Saturday Public Holiday

Sunday Public Holiday

Our Current Initiatives

Floors for a Cause

Perfect Pairs: Flooring & Paint

Buy Online Now - Spring Kärcher Promo

Frequently Asked Questions

Nearby locations

Monday
Public Holiday

Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Sunday
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Monday
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Tuesday
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